PRIVACY & COOKIE POLICY

Responsible for data processing:

CEZANTÍ – DATA PROTECTION –

Geschwister-Scholl-Str. 39
D-73732 Esslingen
info@cezanti.com

 

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

 

1. Access data and hosting

 

You can visit our websites without giving any personal information. Whenever you call up a website, the web server merely automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call.

 

This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. In accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO, this serves to safeguard our predominantly legitimate interests in a correct presentation of our offer in the context of a weighing of interests. All access data is deleted at the latest seven days after the end of your visit to our website.

 

Hosting services by a third party provider

In the context of processing on our behalf, a third party provider provides us with the services for hosting and displaying the website. This serves to protect our legitimate interests in a correct presentation of our offer, which outweigh the interests of the parties involved. All data collected in the course of using this website or in forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place within the scope described here.

 

This service provider is located within a country of the European Union or the European Economic Area.

 

 

2. Collection and use of data for contract processing and opening a customer account

We collect personal data when you voluntarily provide us with this information as part of your order or when opening a customer account. Mandatory fields are marked as such, because in these cases we need the data for the processing of the contract or the opening of the customer account and you cannot complete the order and/or the opening of the account without their indication. Which data is collected can be seen from the respective input forms. The legal basis for the processing of your data is Art. 6 para. 1 p. 1 lit. b DSGVO. We use the data you provide us with for the purpose of contract processing and maintaining the customer account. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this which is legally permitted and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or by using a function in the customer account intended for this purpose.

 

3. Data processing within the framework of the customer account

You can change the data you entered when opening a customer account at any time in your customer account after logging in by e-mail and password. In addition, you have the possibility to store shipping addresses for a quick and convenient selection of the delivery address. You can edit and/or delete these addresses at any time. The indication of shipping addresses is voluntary and can be done manually during the purchase without saving. After completing an order you will find the orders already placed under “My orders”. The legal basis for the processing of this data is Art. 6 para. 1 p. 1 lit. b), Art. 6 para. 1 p. 1 lit. c) or Art. 6 para. 1 p. 1 lit. f) DSGVO. After deletion of the data or your customer account, your data will be restricted for further processing and will be deleted after the expiry of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration.

 

4. Data collection and use of contact data

We collect personal data when you voluntarily provide us with this information when you contact us. Mandatory fields are marked as such, as in these cases we need the data to process your contact and you cannot send the contact without providing it. Which data is collected can be seen from the respective input forms. We use the data you provide to process your enquiries. The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. a), b), f) DSGVO. After processing your enquiry, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes which are permitted by law and about which we inform you in this declaration.
 

 

5. Applications

You can apply to us electronically, via e-mail. We will of course use your details exclusively for processing your application and will not pass them on to third parties. Please note that e-mails sent in unencrypted form are not protected against access.

Your personal data will be deleted immediately after completion of the application process, or after a maximum of 6 months, unless you have given us your express consent to store your data for a longer period of time or a contract has been concluded. The legal basis is Art. 6 para. 1 sentence 1 lit. a), b) and f) DSGVO and § 26 BDSG.Your personal data will be deleted immediately after completion of the application process, or after a maximum of 6 months, unless you have given us your express consent to store your data for a longer period of time or a contract has been concluded. The legal basis is Art. 6 para. 1 sentence 1 lit. a), b) and f) DSGVO and § 26 BDSG.

 

6. Data transfer

In order to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service for the processing of payments. In some cases, the selected payment service providers also collect this data themselves if you open an account there. In this case you must log in to the payment service provider with your access data during the ordering process. In this respect the data protection declaration of the respective payment service provider applies.

PayPal

In order to be able to offer you Paypal’s payment options, we will transfer personal data, such as contact details and order information, to PayPal. This will enable PayPal to assess whether you can take advantage of the payment options offered by PayPal and to adapt the payment options to your needs. PayPal will treat your personal data in accordance with the applicable data protection regulations and in accordance with the information in PayPal’s privacy policy.

Transfer of data to debt collection companies

 

In order to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO, we will pass on your data to a commissioned collection agency if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the collection company. In addition, the passing on of data serves to protect our legitimate interests, which predominate in the context of weighing up interests, in an effective assertion or enforcement of our payment claim in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.

 

 

 7. E-mail newsletter

E-mail advertising with newsletter subscription

If you register for our newsletter, we will use the data required for this purpose or data provided separately by you to send you our e-mail newsletter regularly on the basis of your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO.

Within the scope of the newsletter, your usage behavior will also be evaluated on a personal basis in order to enable conclusions to be drawn about your interests and to send you more suitable offers. The evaluation refers to the specific click behavior such as reaction and behavior data (opening the newsletter, content viewed).

You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

 

8. Cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. Cookies are small text files which are automatically stored on your end device. Some of the cookies used by us are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies). You can see the duration of storage in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for each browser under the following links:

Internet Explorer™: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

Safari™: https://support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14

Chrome™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en

Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Opera™ : https://help.opera.com/de/latest/web-preferences/#cookies

If cookies are not accepted, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis

Insofar as you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, this website uses Google (Universal) Analytics for the purpose of website analysis. The web analysis service is an offer of Google Ireland Limited, a company registered and operated under Irish law with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser within the framework of Google Analytics is not combined with other Google data. The data collected in this context will be deleted after the end of the purpose and use of Google Analytics by us.

As far as information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield. A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de. This prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google.

 

9. Online marketing

Google Ads Remarketing

Through Google Ads, we promote this site in Google search results and on third-party websites. If you have given us your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, when you visit our website the so-called remarketing cookie is set by Google, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. The data collected in this context will be deleted after the end of the purpose and use of Google Ads Remarketing by us.

Any further data processing will only take place if you have agreed with Google that your web and app browsing history will be linked by Google to your Google account and information from your Google account will be used to personalize ads you see on the web. In this case, if you are logged in to Google while visiting our website, Google will use your information along with Google Analytics data to create and define target audience lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data to form target groups.

Google Ads is a service provided by Google Ireland Limited, a company incorporated and operated under the laws of Ireland, with registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de). Insofar as information is transferred to and stored on Google servers in the USA, the American company Google LLC is certified under the EU-US Privacy Shield.

A current certificate can be viewed here. On the basis of this agreement between the USA and the European Commission, the latter has established an appropriate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by deactivating the remarketing cookie via this link. In addition, you can obtain information from the Digital Advertising Alliance about the setting of cookies and make settings for this.

Google Tag Manager

This website uses the Google Tag Manager. Google Tag Manager is a solution that allows marketers to manage website tags through one interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal information. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain disabled for all tracking tags implemented with Google Tag Manager.

emarsys Web Extend

With the help of Web Extend it is possible to track visitors on our website. In this context, both personal data (either anonymous before login or pseudonymized after login) and the history of online behavior can be used to provide personalized content to our customers.

 

As a customer, you have the possibility at any time to object to this behaviour tracking, to request a copy of the data stored about you and to have it deleted by contacting us at the e-mail address given above.

 

 

10. Social media plug-ins

Youtube Video Plugins

Contents of third party providers are integrated on this website. These contents are provided by Google (“Provider”).

YouTube is provided by Google Ireland Limited, a company incorporated and operated under the laws of Ireland, with registered office at Gordon House, Barrow Street, Dublin 4, Ireland (www.google.de).

For videos from YouTube that are embedded on our site, the advanced privacy setting is enabled. This means that no information from website visitors to YouTube is collected and stored unless they play the video. The integration of the videos serves to protect our predominantly legitimate interests in the context of a balancing of interests in an optimal marketing of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO.

For the purpose and scope of data collection and the further processing and use of data by the providers as well as your rights in this regard and setting options for the protection of your privacy, please refer to the data protection information from Google. https://policies.google.com/privacy.

 

Our online presence on Facebook, Google, Twitter, Instagram

Our presence on social networks and platforms serves to improve active communication with our customers and interested parties. There we inform about our products and current special offers.

When you visit our online presence in social media, your data may be automatically collected and stored for market research and advertising purposes. So-called user profiles are created from this data using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your end device. The visitor behaviour and interests of the users are stored in these cookies. This serves according to Art. 6 Para. 1 lit. f. DSGVO, this serves to safeguard our legitimate interests, which predominate in the context of weighing up interests, in an optimised presentation of our offer and effective communication with customers and interested parties. If you are asked by the respective social media platform operators for consent (permission) to data processing, e.g. with the help of a checkbox, the legal basis for data processing is Art. 6 para. 1 lit. a DSGVO.

As far as the aforementioned social media platforms have their headquarters in the USA, the following applies: The European Commission has issued an adequacy finding for the USA. This goes back to the EU-US Privacy Shield. A current certificate for the respective company can be viewed here.

For detailed information on the processing and use of data by the providers on their websites, as well as a contact option and your rights and settings options for the protection of your privacy, in particular the option to object (opt-out), please refer to the providers’ data protection notices linked below. Should you nevertheless require assistance in this regard, you can contact us.

Facebook: https://www.facebook.com/about/privacy/ 

The data processing is based on an agreement between jointly responsible parties in accordance with Art. 26 DSGVO, which you can view here:

https://www.facebook.com/legal/terms/page_controller_addendum

 

Google/ YouTube: https://policies.google.com/privacy

Twitter: https://twitter.com/de/privacy

Instagram: https://help.instagram.com/519522125107875

 

Possibility of appeal (opt-out):

Facebook: https://www.facebook.com/settings?tab=ads

Google/ YouTube: https://adssettings.google.com/authenticated

Twitter: https://twitter.com/personalization

Instagram: https://help.instagram.com/519522125107875/

 

 

11. Sending evaluation reminders by e-mail

If you have given us your express consent to do so during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, we will use your e-mail address as a reminder to submit an evaluation of your order via the evaluation system we use.

This consent can be revoked at any time by sending a message to the contact option described below.

 

 

12. Contact possibilities and your rights

As a data subject, you have the following rights:

in accordance with Art. 15 DSGVO, the right to request information about your personal data processed by us to the extent described therein;

in accordance with Art. 16 DSGVO, the right to demand the immediate correction of incorrect or incomplete personal data stored by us;

in accordance with Art. 17 DSGVO, the right to demand the deletion of your personal data stored by us, unless further processing of the data is impossible.

– on the exercise of the right to freedom of expression and information;

– to fulfil a legal obligation;

– for reasons of public interest; or

– to assert, exercise or defend legal claims

is required;

in accordance with Art. 18 DSGVO, the right to demand the restriction of the processing of your personal data, insofar as

– the correctness of the data is disputed by you;

– the processing is unlawful, but you object to its deletion;

– we no longer need the data, but you need it to assert, exercise or defend legal claims; or

– you have lodged an objection to the processing pursuant to Art. 21 DSGVO;

pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party;

pursuant to Art. 77 DSGVO the right to complain to a supervisory authority. As a rule, you may contact the supervisory authority at your usual place of residence or workplace or at our registered office for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, or if you require information, correction, restriction or deletion of data, or if you wish to revoke consents granted or object to a particular use of data, please contact us directly via the contact details in our imprint.data protection officer:

CEZANTÍ MARCEL WOLFANGEL – DATA PROTECTION –

Geschwister-Scholl-Str. 39

73732 Esslingen

info@cezanti.com

 

 

Right of objection

Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which are predominant when weighing up the interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you may exercise this right at any time as described above. If processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will not further process your personal data for these purposes, unless we can demonstrate compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is for direct marketing purposes. In this case we will not process your personal data further for this purpose. 

 

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